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City cracks down on chronic “no-show” Handi-Van riders

Late cancellations costing Honolulu thousands

Paul Drewes

As Honolulu gets nearly a hundred new Handi-Vans, it starts a new policy to crack down on a costly bad habit by riders.

Aging vans that repeatedly broke down led to Handi-Van customers regularly complaining about the reliability of their rides.

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11 May 2014

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