Beginning on July 6, 2015, traffic flow improvements will be made to ease congestion on Kapolei Parkway at the intersection of Fort Barette Road, fronting Kapolei High School.

Kapolei Parkway lanes will be modified between Kunehi Street and Maluohai Street in both directions approaching the Fort Barrette Road intersection. Existing left-turn-only lanes onto Fort Barrette Road will be modified to allow left turns and straight movements to improve traffic flow and reduce queue lengths.

For more information, check out this Hawaii News Now article:


Kapolei Regional Park serves as home to many sports and recreation teams, and is heavily used by residents, families and community members. However, the limited parking stalls in the Park are inadequate to support the community and park users have continued to reach out to us regarding the difficulties they encounter when looking for parking.

That is why Councilmember Pine introduced Resolution 15-171, to urge City administration to conduct a feasibility study on the addition of 100 parking stalls within the Park and obtaining the use of alternative parking stalls that are available but not used on weekends at nearby local businesses for users of the park.

Resolution 15-171, CD1 was recently passed at the Parks, Community and Customer Services Committee. Your support and testimonies are much needed at the upcoming July 8, 2015 City Council meeting at Kapolei Hale, where Resolution 15-171 will be up for adoption. Feel free to call (808) 768-5001 or email


In our growing community, new homes, roads and infrastructure are emerging and providing places to live for our Leeward families. For years, members of District One suffered because when these roads and infrastructure were built because the City did not accept them in a timely manner, causing them to deteriorate without maintenance or repair.   “Leeward communities have waited too long for these basic city services, and because the City did not streamline its road acceptance process earlier, that wait turned from months to years, and was unacceptable,” said Councilmember Pine.   Responding to the community’s concerns, Councilmember Pine introduced Resolution 15-11 and 15-12 which shined light on long-delayed road safety and maintenance improvements in the Villages of Kapolei, the Mehana Subdivision and the Kahiwelo Subdivision in Makakilo, forcing the City to reevaluate how quickly it processes and accepts road improvements, now bringing about change to our communities that has waited for years for the city to take ownership of its roads.

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Councilmember Pine and Greg Peterson (resident of Villages of Kapolei), who attended the Council’s public hearing and helped illustrate the need for road maintenance in Kapolei.


Councilmember Pine is proud to announce that she has secured funding to pave the roads in the Villages of Kapolei.  Residents have expressed their frustrations about the decades of inaction due to the City and the State disagreeing about who should fix these roads.


Councilmember Pine added several Kapolei roads to the Capital Improvement Budget for the rehabilitation of streets, including streets within the Villages of Kapolei, Kamokila Boulevard, and Kapolei Parkway.  This work includes repaving and repairing road hazards as necessary.  These specific streets include:


  • Streets within the Villages of Kapolei, including streets within the Kumuiki, Aeloa, Aeloa Terrace, Villas at Aeloa, Senior Residence at Kapolei, Senior Residence at Kapolei 2, Malanai, Malanai Iki, Kekuilani Palms, Kekuilani Villas, Kekuilani Courts, Kekuilani Gardens, Makalii II, Iwalani, Makalii, Kulalani Village, Nohona at Kapolei, Pae Ko Gardens, Kealakai at Kapolei, Malu’Ohai, Villas at Maluohai, Kapolei Ho’Olimalima, Kapolei Kai, Kaupe’a, Nohona II at Kapolei, and Nohona III at Kapolei subdivisions between Farrington Highway and Kapolei Parkway;


  • Kamokila Boulevard, between Manawai Street and Roosevelt Avenue; and


  • Kapolei Parkway, between Renton Road and Keoneula Boulevard.


Kapolei residents have waited long for these roads to be fixed and are finally getting their voices heard.  This amendment highlights Councilmember Pine’s commitment to improving the conditions of our roads and making our communities safer for our families and keiki.


Compensation: $21.00 Hourly

We are looking for a full-time Lead Service Tech for our client in the Kapolei area. The Lead Service Tech will be responsible for processing rental check-ins, supervising employees, providing excellent customer service, and maintaining company equipment and inventory.

This is a great opportunity to work with an international company that has over 90 branches throughout North America. Apply with ALTRES Industrial for immediate consideration.


Oahu: Leeward
$21.00 Hourly

Additional Responsibilities:

Receive and process rentals
Inspect for damages and report to management in a timely manner
Supervise and train department personnel and technicians
Perform repair work as needed, including carpentry, mechanical, and electrical work
Maintain equipment and a safe work environment
Carry out monthly inventory of fleets, equipment, and tools
Ensure customers receive a high level of service
Required Education and Qualifications:

Minimum 2 years of related work experience required
High school diploma or equivalent
Valid driver’s license and good driving abstract
Must have good computer skills
Experience with carpentry required
Excellent customer service and leadership skills
Knowledge of electrical, plumbing, welding, and HVAC preferred
To Apply: If you are interested in this position or would like information on other jobs available from ALTRES, please visit us the link below. From our website, you will be able to “express interest” in the position you feel you are qualified for.

Apply here:
If you do not have access to a computer to view our open positions, please call (808) 792-JOBS and we will schedule an appointment for you to complete an application in our office using our computers. Applications are processed Monday-Thursday.

ALTRES does not charge any fees to jobseekers. Even if ALTRES places you in a position, you are never charged a fee for our services.

About WellCare: WellCare Health Plans, Inc. provides managed care services targeted to government-sponsored health care programs, focusing on Medicaid and Medicare. Headquartered in Tampa, Fla., WellCare offers a variety of health plans for families, children, and the aged, blind and disabled, as well as prescription drug plans. The company serves approximately 3.3 million members nationwide as of January 1, 2014. The company employs more than 5,100 nationwide. For more information about WellCare, please visit the company’s website at A Fortune 500 company traded on the New York Stock Exchange (symbol: WCG).

EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, sex, age forty (40) and over, disability, veteran status, or national origin.


Assists the Chief Compliance Officer with the implementation of policies, procedures, and practices designed to ensure compliance with the requirements set forth in the Corporate Integrity Agreement (CIA), applicable federal and state Plan contracts, laws, regulations, and health care program requirements. Serves as the contact for the Chief Compliance Officer for compliance and ethics activities in the Market. Functions as the local contact for the Corporate Compliance Department’s functional units and serve as a Market resource for identifying, tracking, mitigating and reporting on operational compliance risks.

DEPARTMENT: Regulatory & Integrity Compliance
REPORTS TO: Sr. Director, Medicaid State Program Compliance

Essential Functions:
Assist the Chief Compliance Officer with the implementation and oversight of the policies, procedures and practices designed to ensure compliance with the requirements set forth in the CIA, applicable federal and state Plan contracts, laws, regulations, and health care program requirements.
Serve as the Market’s subject matter expert on the conditions and terms of WellCare’s CIA.
Establish and lead the Market Compliance Committee. Ensure meeting minutes are collected and archived.
Complete Market Compliance Assessment – Quarterly Performance Report Work plan and compile Quarterly Performance Report for submission to Market leader and Chief Compliance Officer.
Partner with WellCare’s Internal Audit Department on Market-based assessments
Guide the escalation path within the market for compliance related and ethical issues and involve the appropriate resources and support from Corporate Compliance as needed.
Conduct and track on-site compliance training and provide updates to the field organization.
Serve as Market subject matter expert for HIPAA, assess compliance with HIPAA requirements, perform periodic HIPAA audits of office location(s) and guide remediation plans.
Serve as Market Local Record Coordinator for the Records Information Management department. Perform training and oversight as needed.
Serve as the local compliance and oversight contact for Compliance applications (LIONS, C360).
Collaborate with Regulatory Affairs to remain current on state regulatory register, comply with reporting requirements and serve as an integrated compliance voice during the planning and execution phases of Market programs and projects.
Communicate the status of key compliance activities, new and emerging compliance issues and compliance metrics by regularly participating in Market leadership meetings and consulting with leaders as needed.
Participate in regularly scheduled one on one meetings with Market leader.

Serve as the Market compliance resource and assist the Chief Compliance Officer with monitoring the day-to-day compliance activities at the applicable Market. Create and submit periodic (at least semi-annual) written reports regarding compliance matters directly to the Chief Compliance Officer and to the Regulatory Compliance Committee as appropriate.
Collaborate with Market Leadership to identify risks and monitor processes to ensure compliance with state and federal health care program requirements.
Consult with business owners of contract requirements and electronically validate their contract assessments in the Corporate Compliance system. Perform validation reviews and risk assessments to evaluate compliance contract requirements and business processes.
Monitor contract uploads in Corporate Compliance system to ensure all requirements documented including amendments, handbooks, policy transmittals and statutes
Collaborate with Regulatory Affairs, Delegated Oversight and Legal departments to monitor vendor compliance. Review delegation oversight tools, subcontracts and provider agreements to ensure they meet regulatory requirements.
In collaboration with Compliance Oversight, prepare, monitor and drive remediation of identified risks.
Build relationships with key business owners to collect and review operational reports to monitor compliance and communicate risks. Communicate risk information and performance scores to Market leaders, Chief Compliance Officer, Regulatory Affairs, Internal Audit, and fellow Market Compliance Officers/Compliance Liaisons.
Provide oversight of the internal and external audit process including: risk assessment, external audit management, preparation and facilitation. Perform targeted reviews of operational and contractual compliance.
Partner with Compliance Special Investigation teams, including conducting investigations relative to agent Sales & Marketing and enrollment FWA cases and conducting interviews with potential beneficiaries, members, agents, providers, associates and/or downstream entities as required for investigatory purposes.
Monitor results of internal and external audits, escalated issues, notices of non-compliance, warning letters, non-audit CAPs, fines, penalties, liquidated damages or sanctions.
Provide oversight for monitoring and tracking of Market Compliance Program metrics, structure, process and oversight.
Other projects and duties as assigned.

Candidate Education:
Required a Bachelor’s Degree in a related field or relevant 5 years experience will be considered.
Preferred a Master’s Degree in Business Administration, Public Health, or Healthcare Administration.
Candidate Experience:
Required 5+ year’s of experience in business setting
Experience in Corporate compliance, regulatory affairs or state government preferred
Managed care experience preferred
Candidate Skills:
Ability to drive multiple projects
Ability to work within tight timeframe and meet strict deadlines
Demonstrated written communication skills
Ability to effectively present information and respond to questions from peers and management
Ability to work in a matrixed environment
Demonstrated interpersonal/verbal communication skills
Knowledge of community, state and federal laws and resources
Must exercise keen judgment in difficult situations, balancing the competing interests of corporate and regional offices in a matrix management system
Demonstrated experience developing and delivering training programs and making presentations to staff and providers
Technical Skills:
Intermediate or stronger skill level with MS Word, Excel and Outlook.

Click here to apply

Where appropriate with the objective of retaining/increasing customer’s business. The CCR communicates with customers using computer based applications/web…

Position Overview
Customer Care Representatives are dedicated professionals who, after successfully completing an initial 1-2 month training program, can respond accurately and thoroughly to incoming telephone calls on a wide range of financial-related topics, including product and account information, legal/dispute requirements, processing procedures and general investing. The CCR also offers alternative solutions where appropriate with the objective of retaining/increasing customer’s business. The CCR communicates with customers using computer based applications/web-based tools and demonstrates the associated proficiency in typing and grammar. This position is located in the Bankoh Call Center in Kapolei, Hawaii.

Position Responsibilities

Customer Service

Professionally handles customer service inquiries: Utilizes various bank systems to answer customer requests or inquiries regarding account-related transactions, Bank of Hawaii products, and/or services. Must demonstrate good telephone etiquette and the ability to handle high call volume.

Account Maintenance
Proficiently resolves and/ or completes customer maintenance requests: Assists customers in filing account/card disputes, escalating account claims, completing/submitting customer account maintenance requests. Completes changes to accounts according to established procedures or routes complex problems to supervisor or designated staff member for resolution. May be required to work in one or multiple queues/skill sets over various customer contact channels.

Proactive Servicing
Focuses on customer retention: Handles customer concerns/issues and professionally responds to customer

‘s requests for assistance in banking accounts such as checking, savings, consumer loans and other bank products and services; may require researching and contacting other departments; analyzing the customer’s accounts and calling customer to provide needed information. Reviews customer profile and makes recommendations according to customers’ financial needs by offering products and services that best suits their need. Products and Training Continually maintains working knowledge of all company products, services and promotions. Attends Contact Center Certification and on-going Training Programs to develop a proficient understanding of Bank of Hawaii Products and Services. Q


The qualified applicant for the Customer Care Representative position meets the following basic qualifications:
· Flexible availability is preferred
· High school diploma or equivalent
· Experience in customer service and/or sales
· Previous experience using telephones
· Technical skill, proficient with personal computers and some knowledge of Microsoft Office Applications
· Good communication (verbal and written) skills; good diction and articulation skills
· Ability to type 25 wpm
· Proficient reading, writing and math skills
· Customer service skills including an ability to work well with the public and an ability to adopt a customer perspective
· Strong problem-solving, decision-making and multi-tasking capabilities
· Must be client-focused and work well under pressure
· Possess exceptional listening, communication, problem-solving and multi-tasking skills
· Detail-oriented capability, has strong time-management skills and grasp complex material quickly


A well-established company is seeking for a highly motivated individual for immediate hire. Full time M-F and occasional Saturday. This person must be self-motivated, detailed, multi-task oriented & organized. Good communication and writing skills. Able to write Standard Operating Procedures and keep in compliance with record keeping. knowledge of microsoft excel, word and internet.

Must have 3 years office experience. Important to have a positive and good attitude. Excellent benefits including 401k with company match. Pay rate commensurate on experience. Reference and substance test will finalize process.

Fax resume to 688-2894, or email resume to this website or mail to Admin Assistant P. O. Box 27 Kunia, HI 96759. Still accepting resumes.

Compensation: Starting pay: $8 – $11 per hour, commensurate w/experience & education

Down to Earth Organic & Natural has an opening for a part-time Wellness Clerk in our Kapolei store.

Shifts: Flexible availability preferred with the ability to work days, nights, and weekends.

Schedule to be discussed with qualified applicants.

Responsibilities: This Team Member must be able to respond to customer inquiries quickly, accurately, professionally, and pleasantly. Also must assist with proper receiving, stocking, pricing, merchandising, and inventory of products. It is essential to be willing to learn about the products that we carry, including nutritional supplements, body care, etc. Other duties may be assigned by managers.

Qualifications: We seek applicants who want to work with us for a year or more. Additionally, the successful applicant will be supportive of a vegetarian lifestyle and have an outgoing, team- and customer-oriented personality. Also necessary is a reasonable proficiency with computers and software (particularly Microsoft Excel), the ability to safely lift a minimum of 30 pounds, and strong attention to detail. Being well versed in Wellness-related topics (nutrition, supplements, natural cosmetics, etc.) is important and an interest in learning is necessary. To be considered, applicants should demonstrate experience and/or passion in the areas of health, wellness, and customer service.

Starting pay range: This is an entry-level Clerk 1 position ($8 – $11 per hour). Starting pay is commensurate with experience and education. Two opportunities for a raise are given during the first year of employment. Evaluations are annual after the first year.

Benefits: Down to Earth offers a friendly, team-oriented work environment with great benefits including vacation, paid holidays, company-paid medical insurance, bonuses, a generous store discount, a stretching program, free access to nutritional supplements, career training opportunities, 401k and more. As part of the Wellness Team, there will occasionally be extra health and product trainings. Some restrictions apply. Please see our website for more details.

To apply: For all positions, submit an electronic or paper application to your store(s) of interest. Please see our employment page for details: It is not necessary to follow up on application submission. We will call applicants whose experience and background matches with job requirements. *Applications are required for hiring. The fastest way to be considered for a position is to submit an application.*

STARTING TRAINING SALARY: $1,634 – $1,720/month




High level of dependability is a MUST, flexible, hard working, extremely organized, team-oriented, motivated, teachable, thrives under pressure, possess a cheerful “CAN DO” attitude, and enjoys being challenged to excel. Excellent customer service, computer, verbal and written skills.
Medical background not required, but considered helpful.


JOB DESCRIPTION: Provides assistance in all areas of the practice from general office administrative duties, to more detailed duties such as recalls, collections, inventorying, dispensing, minor eyeglass repairs, and contact lens trainings, to name a few.
(Intense training provided)